Your search returned 17 results.

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		The world of superservice : creating profit through a passion for customer service / Ken Irons. by Irons, Ken. Material type: Book; Format: print Publisher: Harlow : Addison-Wesley, 1997Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Customer loyalty : how to earn it, how to keep it / Jill Griffin. by Griffin, Jill. Material type: Book; Format: print Publisher: San Francisco : Jossey-Bass Publishers, 1995 (1997)Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		101 ways to boost customer satisfaction / Timothy R. V. Foster. by Foster, Timothy R. V. Material type: Book; Format: print Publisher: London : Kogan Page, 1997Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Implementing the marketing concept / Arnold Corbin and Claire Corbin. by Corbin, Arnold \| Corbin, Claire. Material type: Book; Format: print Publisher: London : British Institute of Management, 1973Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.8. Place hold Add to cart (remove)
		Up the loyalty ladder : turning sometime customers into full-time advocates of your business / Murray Raphel and Neil Raphel. by Raphel, Murray, 1928- \| Raphel, Neil. Material type: Book; Format: print Publisher: New York : HarperBusiness, 1995Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Once a customer, always a customer : how to deliver customer service that creates customers for life / Chris Daffy. by Duffy, Chris. Edition: 2nd ed.Material type: Book; Format: print Publisher: Dublin : Oak Tree Press, 1999Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		No cover image available Tour operators - customer relations : a primer for COTOP Level 2 / Association of British Travel Agents. by Association of British Travel Agents. Material type: Book; Format: print Publisher: London : Association of British Travel Agents, 1987Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 338.4791. Place hold Add to cart (remove)
		The quest for loyalty : creating value through partnership / edited by Frederick F. Reichheld. by Reichheld, Frederick F. Material type: Book; Format: print Publisher: Boston, Ma. : Harvard Business School Press, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		The loyalty effect : the hidden force behind growth, profits and lasting value / Frederick F. Reichheld and Thomas Teal. by Reichheld, Frederick F \| Teal, Thomas, 1937-. Material type: Book; Format: print Publisher: Boston : Harvard Business School Press, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.4. Place hold Add to cart (remove)
		Beyond loyalty : the next generation of strategic customer relationship management / Pierre Chenet and Jon Ivar Johansen. by Chenet, Pierre \| Johansen, Jon Ivar. Material type: Book; Format: print Publisher: Dublin : Oak Tree Press, 1999Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Win that pitch! : how to keep clients and secure new business / Quentin Bell by Bell, Quentin. Material type: Book Publisher: London : Kogan Page, 1993Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.81. Place hold Add to cart (remove)
		Communicating with customers : service approaches, ethics, and impact / Wendy S. Zabava Ford. by Ford, Wendy S. Zabava. Material type: Book; Format: print Publisher: Cresskill, N.J. : Hampton Press, 1998Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Creating customer loyalty. by Manchester Open Learning (Firm). Material type: Book Publisher: London : Kogan Page, 1993Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Customer care / Sarah Cook. by Cook, Sarah, 1955-. Material type: Book Publisher: London : Kogan Page, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4791. Place hold Add to cart (remove)
		Once a customer, always a customer : how to deliver customer service that creates customers for life / Chris Daffy. by Daffy, Chris. Edition: 3rd ed.Material type: Book; Format: print Publisher: Dublin : Oak Tree Press, 2001Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Customer service for Irish students / Suzanne Twomey. by Twomey, Suzanne. Material type: Book; Format: print Publisher: Dublin : Gill and Macmillan, 2002Availability: Items available for loan: MTU Bishopstown Library (3). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Winning lifetime customers : how to keep customers using customer care / Marc Thornton. by Thornton, Marc. Material type: Book; Format: print Publisher: Dublin : Blackhall Publishing, 2001Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.812. Place hold Add to cart (remove)

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