Your search returned 10 results.

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		Gower handbook of customer service / edited by Peter Murley. by Murley, Peter. Material type: Book; Format: print Publisher: Brookfield, Vt. : Gower, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Winning the service game / Benjamin Schneider and David E. Bowen. by Schneider, Benjamin \| Bowen, David Earl. Material type: Book; Format: print Publisher: Boston : Harvard Business School, 1995Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Close to the customer : 25 management tips from the other side of the counter / James H. Donnelly. by Donnelly, James H. Material type: Book; Format: print Publisher: Homewood, IL : Business One Irwin, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Service management : principles and practices / William H. Bleuel and Joseph D. Patton, Jr. by Bleuel, William H \| Patton, Joseph D., Jr, 1938- [joint author.]. Material type: Book Publisher: Pittsburgh : Instrument Society of America, c1978Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.91. Place hold Add to cart (remove)
		Managing quality customer service / William B. Martin by Martin, William B. Material type: Book Publisher: London : Kogan Page, 1991Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Managing service quality / edited by Paul Kunst and Jos Lemmink. by Lemmink, Jos \| Kunst, Paul. Material type: Book; Format: print Publisher: London : Paul Chapman, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Crowning the customer : how to become customer-driven / Feargal Quinn by Quinn, Feargal. Material type: Book Publisher: Dublin : O'Brien, 1990Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Customer care / Sarah Cook. by Cook, Sarah, 1955-. Material type: Book Publisher: London : Kogan Page, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4791. Place hold Add to cart (remove)
		Quality : sustaining customer service / Lynda King Taylor. by Taylor, Lynda King. Material type: Book Publisher: London : Century Business, 1993Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		The service/quality solution : using service management to gain competitive advantage / David A. Collier. by Collier, David A, 1947-. Material type: Book; Format: print Publisher: New York : Irwin, 1994Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.812. Place hold Add to cart (remove)

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