MTU Cork Library Catalogue

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Customer care / Sarah Cook.

by Cook, Sarah, 1955-.

Material type: book Book Publisher: London : Kogan Page, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4791.
Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

by Davidow, William H | Uttal, Bro.

Material type: book Book Publisher: New York : HarperPerennial, 1990Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.
Quality : sustaining customer service / Lynda King Taylor.

by Taylor, Lynda King.

Material type: book Book Publisher: London : Century Business, 1993Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.
The service/quality solution : using service management to gain competitive advantage / David A. Collier.

by Collier, David A, 1947-.

Material type: book Book; Format: print Publisher: New York : Irwin, 1994Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.812.
Once a customer, always a customer : how to deliver customer service that creates customers for life / Chris Daffy.

by Daffy, Chris.

Edition: 3rd ed.Material type: book Book; Format: print Publisher: Dublin : Oak Tree Press, 2001Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.
Customer service for Irish students / Suzanne Twomey.

by Twomey, Suzanne.

Material type: book Book; Format: print Publisher: Dublin : Gill and Macmillan, 2002Availability: Items available for loan: MTU Bishopstown Library (3). Location(s): Lending 658.812.
Winning lifetime customers : how to keep customers using customer care / Marc Thornton.

by Thornton, Marc.

Material type: book Book; Format: print Publisher: Dublin : Blackhall Publishing, 2001Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.812.
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