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101 ways to boost customer satisfaction / Timothy R. V. Foster.
By: Foster, Timothy R. V
.
Material type: 
BookPublisher: London : Kogan Page, 1997Description: 160 p. ; 22 cm.ISBN: 0749423013.Subject(s): Customer relations | Consumer satisfactionDDC classification: 658.812
Contents:
Cultivate your customer service -- Quicken your quality -- Captivate your customer relations -- Bring about your business processes -- Crystallise your communications -- Enhance your employee relations -- Improve your image.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 00068432 |
Total holds: 0
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Includes index.
Cultivate your customer service -- Quicken your quality -- Captivate your customer relations -- Bring about your business processes -- Crystallise your communications -- Enhance your employee relations -- Improve your image.