MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00952nam a2200265 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
IE-CoMTU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221212150009.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
2009 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
THESES PRESS |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ilkme, Emre |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Customer satisfaction : |
| Remainder of title |
the case study of a service company / |
| Statement of responsibility, etc. |
Emre Ilkme. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Cork : |
| Name of publisher, distributor, etc. |
Cork Institute of Technology, |
| Date of publication, distribution, etc. |
2009. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
v, 65 p. ; |
| Dimensions |
30 cm. + |
| Accompanying material |
hbk. |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
MBS - Adult and Continuing Education |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Thesis (MBS) - Cork Institute of Technology, 2009. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references p. (61-64) |
| 610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Derichebourg Multiservices. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumer satisfaction. |
| 9 (RLIN) |
35795 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Consumer satisfication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Cleaning personnel. |
| 9 (RLIN) |
35097 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Building cleaning industry. |
| 9 (RLIN) |
44452 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b10895899 |
| b |
141113 |
| c |
090309 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Suppress in OPAC |
0 |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| a |
c |
| Operator's initials, OID (RLIN) |
090309 |
| Cataloger's initials, CIN (RLIN) |
m |
| First Date, FD (RLIN) |
a |
| Local |
eng |
| -- |
ie |
| h |
0 |