Customer satisfaction : the case study of a service company /
Ilkme, Emre
Customer satisfaction : the case study of a service company / Emre Ilkme. - Cork : Cork Institute of Technology, 2009. - v, 65 p. ; 30 cm. + hbk. - MBS - Adult and Continuing Education .
Thesis (MBS) - Cork Institute of Technology, 2009.
Includes bibliographical references p. (61-64)
Derichebourg Multiservices.
Consumer satisfaction.
Service industries--Consumer satisfication.
Cleaning personnel.
Building cleaning industry.
THESES PRESS
Customer satisfaction : the case study of a service company / Emre Ilkme. - Cork : Cork Institute of Technology, 2009. - v, 65 p. ; 30 cm. + hbk. - MBS - Adult and Continuing Education .
Thesis (MBS) - Cork Institute of Technology, 2009.
Includes bibliographical references p. (61-64)
Derichebourg Multiservices.
Consumer satisfaction.
Service industries--Consumer satisfication.
Cleaning personnel.
Building cleaning industry.
THESES PRESS