Customer satisfaction : the case study of a service company / Emre Ilkme.
By: Ilkme, Emre.
Material type: BookSeries: MBS - Adult and Continuing Education.Publisher: Cork : Cork Institute of Technology, 2009Description: v, 65 p. ; 30 cm. + hbk.Subject(s): Derichebourg Multiservices | Consumer satisfaction | Service industries -- Consumer satisfication | Cleaning personnel | Building cleaning industryDDC classification: THESES PRESS Dissertation note: Thesis (MBS) - Cork Institute of Technology, 2009.Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Reference | MTU Bishopstown Library Thesis | THESES PRESS (Browse shelf(Opens below)) | 1 | Reference | 00152587 |
Total holds: 0
Thesis (MBS) - Cork Institute of Technology, 2009.
Includes bibliographical references p. (61-64)