MTU Cork Library Catalogue

Customer satisfaction : the case study of a service company / Emre Ilkme.

By: Ilkme, Emre.
Material type: materialTypeLabelBookSeries: MBS - Adult and Continuing Education.Publisher: Cork : Cork Institute of Technology, 2009Description: v, 65 p. ; 30 cm. + hbk.Subject(s): Derichebourg Multiservices | Consumer satisfaction | Service industries -- Consumer satisfication | Cleaning personnel | Building cleaning industryDDC classification: THESES PRESS Dissertation note: Thesis (MBS) - Cork Institute of Technology, 2009.
List(s) this item appears in: Masters Theses | Published by CIT
Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Reference MTU Bishopstown Library Thesis THESES PRESS (Browse shelf(Opens below)) 1 Reference 00152587
Total holds: 0

Thesis (MBS) - Cork Institute of Technology, 2009.

Includes bibliographical references p. (61-64)

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