Results of search for 'su:"Service industries"'

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		Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes. by Glynn, William J [author.] \| Barnes, James G [author.] \| University College, Dublin. Graduate School of Business. Material type: Book Publisher: Dublin : Oak Tree Press in association with Graduate School of Business, University College Dublin, 1995Copyright date: ©1995Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Store Item 338.4068. Place hold Add to cart (remove)
		Service management : strategy and leadership in service business / Richard Normann. by Normann, Richard, 1943- [author]. Edition: Second editionMaterial type: Book; Format: print ; Literary form: Not fiction Publisher: Chichester : Wiley, 1991Copyright date: ©1991Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4. Place hold Add to cart (remove)
		Marketing your services overseas / Bord Trachtala. by Irish Trade Board. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Dublin : Bord Trachtala/Irish Trade Board, 1993Copyright date: ©1993Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Store Item 658.84. Place hold Add to cart (remove)
		The leisure society / Jeremy Seabrook. by Seabrook, Jeremy, 1939-. Material type: Book Publisher: Oxford : Basil Blackwell, 1989, c1988Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 306.48. Place hold Add to cart (remove)
		Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by Zeithaml, Valarie A \| Parasuraman, A \| Berry, Leonard L, 1942-. Material type: Book Publisher: New York : London : Free Press, Collier Macmillan, c1990Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		How to sell a service / Malcolm H.B. McDonald with John W. Leppard. by McDonald, Malcolm \| Leppard, John \| Institute of Marketing. Edition: 2nd ed.Material type: Book Publisher: Oxford : Heinemann Professional on behalf of the Institute of Marketing, 1988Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.85. Place hold Add to cart (remove)
		Research methods in service industry management / Nick Johns and Darren Lee-Ross. by Johns, Nick \| Lee-Ross, Darren. Material type: Book Publisher: London. New York : Cassell, 1998Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Store Item 338.4072. Place hold Add to cart (remove)
		Service operations management / Neville D. Harris. by Harris, Neville D. Material type: Book Publisher: London : Cassell, 1989Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 338.4. Place hold Add to cart (remove)
		Quality : a critical introduction / John Beckford. by Beckford, John, 1958-. Material type: Book; Format: print Publisher: London ; New York : Routledge, 1998Availability: No items available Place hold Add to cart (remove)
		The service focus : developing winning game plans for service companies / John C. Shaw.. by Shaw, John C. (John Clark), 1933-. Material type: Book Publisher: Homewood, Ill. : Dow Jones-Irwin, 1990Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.4012. Place hold Add to cart (remove)
		Managing service quality / edited by Paul Kunst and Jos Lemmink. by Lemmink, Jos \| Kunst, Paul. Material type: Book; Format: print Publisher: London : Paul Chapman, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Once a customer, always a customer : how to deliver customer service that creates customers for life / Chris Daffy. by Daffy, Chris. Material type: Book; Format: print Publisher: Dublin : Oak Tree Press, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		No cover image available The Irish services sector : a study of productive efficency / D.J. Cogan. by Cogan, D. J. Material type: Book; Format: print Publisher: Ireland : Mount Salus Press, 1978Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 338.409419. Place hold Add to cart (remove)
		Competing through services : strategy and implementation : cases and text / Sandra Vandermerwe and Christopher Lovelock with Marika Taishoff. by Vandermerwe, Sandra \| Lovelock, Christopher H \| Taishoff, Marika Natasha, 1955-. Material type: Book Publisher: New York : Prentice Hall, 1994Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.5. Place hold Add to cart (remove)
		Strategic management and marketing in the service sector / Christian Gronroos. by Grönroos, Christian, 1947-. Edition: Rev. and condensed version.Material type: Book Publisher: Lund : Bromley : Studentlitteratur ; Chartwell-Bratt, 1984, c1983Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4. Place hold Add to cart (remove)
		Services marketing : a European perspective / Christopher Lovelock ... [et al.]. by Lovelock, Christopher H \| Vandermerwe, Sandra \| Lewis, Barbara. Material type: Book; Format: print Publisher: London : Prentice Hall, 1996Availability: Items available for loan: MTU Bishopstown Library (3). Location(s): Lending 658.8. Place hold Add to cart (remove)
		Principles of service marketing and management / Christopher Lovelock and Lauren Wright. by Lovelock, Christopher H \| Wright, Lauren. Material type: Book; Format: print Publisher: Upper Saddle River, N.J. : Prentice Hall, 1999Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.8. Place hold Add to cart (remove)
		Service operations management / Roger W. Schmenner.. by Schmenner, Roger W, 1947-. Material type: Book Publisher: Englewood Cliffs, N.J. : Prentice-Hall, 1995Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658. Place hold Add to cart (remove)
		SPC simplified for services : practical tools for continuous quality improvement / Davida M. Amsden, Howard E. Butler and Robert T. Amsden. by Amsden, Davida M \| Butler, Howard E \| Amsden, Robert T. Material type: Book Publisher: White Plains, N.Y. : Quality Resources, 1991Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.562015195. Place hold Add to cart (remove)
		Quality : sustaining customer service / Lynda King Taylor. by Taylor, Lynda King. Material type: Book Publisher: London : Century Business, 1993Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)

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Your search returned 23 results.