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		Customer first : a strategy for quality service / Denis Walker. by Walker, Denis. Material type: Book Publisher: Aldershot, Hants, England. Brookfield, Vt. : Gower, c1990Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812. Place hold Add to cart (remove)
		Customers craft : keeping the customer satisfied / Hotel and Catering Training Company. by Hotel and Catering Training Company \| Apps, Roy. Edition: 2nd ed.Material type: Book; Format: print Publisher: London : Macmillan, 1989Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.812. Place hold Add to cart (remove)

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