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		Total quality management / John S. Oakland. by Oakland, John S. Material type: Book; Format: print Publisher: Oxford : Butterworth-Heinemann, 1991Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.562. Place hold Add to cart (remove)
		Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi. by Zairi, Mohamed. Material type: Book Publisher: Oxford : Butterworth-Heinemann, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.562. Place hold Add to cart (remove)
		Cases in total quality management / John S. Oakland and Leslie J. Porter.. by Oakland, John S \| Porter, Leslie J. Material type: Book Publisher: Oxford ; Boston : Butterworth-Heinemann, 1994Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Store Item 658.562. Place hold Add to cart (remove)

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