Total quality management / John S. Oakland.
By: Oakland, John S
.
Material type: 
BookPublisher: Oxford : Butterworth-Heinemann, 1991Description: 256 p. : ill. ; 23 cm. + hbk.ISBN: 0750600845.Subject(s): Quality control | Production management -- Quality control | Quality assurance | Total quality managementDDC classification: 658.562 | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00030583 | ||
| General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00030582 |
Bibliography: (pages 306-307) and index.
Understanding quality -- Commitment and policy -- Organization for quality -- Measurement (costs) of quality -- Planning for quality 1 - flow charting, quality planning and JIT -- Planning for quality 2 - purchasing, reliability and maintenance -- Design for quality -- System for quality 1 - design and contents -- System for quality 2 - documentation and implementation -- Capability for quality -- Control of quality -- Teamwork for quality -- Training for quality -- Implementation of TQM.