Results
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Total quality management / John S. Oakland.
by Oakland, John S. Material type: Book; Format:
print
Publisher: Oxford : Butterworth-Heinemann, 1991Availability: Items available for loan: MTU Bishopstown Library (2). Location(s): Lending 658.562.
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Managing quality / [edited by] Barrie G. Dale.
by Dale, B. G. Edition: 3rd ed.Material type: Book; Format:
print
Publisher: Oxford : Blackwell, 1999Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.562.
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Managing with total quality management : theory and practice / Adrian Wilkinson, Tom Redman, Ed Snape and Mick Marchington.
by Wilkinson, Adrian, 1963- | Redman, Tom, 1952- | Snape, Ed, 1957- | Marchington, Mick. Material type: Book; Format:
print
Publisher: London : MacMillan, 1998Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.562.
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Customer care / Sarah Cook.
by Cook, Sarah, 1955-. Material type: Book Publisher: London : Kogan Page, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4791.
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