The 3 keys to empowerment : release the power within people for astonishing results / Ken Blanchard, John P. Carlos and Alan Randolph.
By: Blanchard, Kenneth H
.
Contributor(s): Carlos, John P | Randolph, W. Alan.
Material type: 
BookPublisher: San Francisco : Berrett-Koehler Publishers, c1999Description: xi, 286 p. : ill ; 23 cm. + hbk.ISBN: 1576750604.Subject(s): Employee empowerment | Delegation of authority | Decentralization in managementDDC classification: 658.314 | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.314 (Browse shelf(Opens below)) | 1 | Available | 00071013 |
Enhanced descriptions from Syndetics:
As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment.
Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.
Includes bibliographical references (p. 257-260) and index.
Introduction: The challenge of moving to empowerment -- Releasing the power within people -- Using situational leadership II to guide the journey -- Stage One: Starting and orienting the journey -- Key #1: Share information to kick-start the process -- Key #2: Declare clear boundaries to begin creating autonomy -- Key #3: Begin developing teams to replace the hierarchy -- Stage Two: Change and discouragement -- Key #1: Share more information and listen for information -- Key #2: Widen the boundaries to create more autonomy and responsibility -- Key #3: Let teams take on more of the hierarchical roles -- Stage Three: Adopting and refining empowerment -- Key #1: Enhance information sharing to drive performance -- Key #2: Incorporate boundaries into everyone's value system -- Key #3: Let teams replace the hierarchy -- Conclusion: A look back (and forward) at the journey -- Summarizing the action plan for creating empowerment.
Table of contents provided by Syndetics
- Preface (p. ix)
- Introduction: The Challenge of Moving to Empowerment (p. 1)
- Chapter 1. Releasing the Power within People (p. 3)
- Chapter 2. Using Situational Leadership II to Guide the Journey (p. 19)
- Stage 1 Starting and Orienting the Journey (p. 45)
- Chapter 3. Key #1: Share Information to Kick-Start the Process (p. 47)
- Chapter 4. Key #2: Declare Clear Boundaries to Begin Creating Autonomy (p. 75)
- Chapter 5. Key #3: Begin Developing Teams to Replace the Hierarchy (p. 101)
- Stage 2 Change and Discouragement (p. 123)
- Chapter 6. Key #1: Share More Information and Listen for Information (p. 127)
- Chapter 7. Key #2: Widen the Boundaries to Create More Autonomy and Responsibility (p. 153)
- Chapter 8. Key #3: Let Teams Take on More of the Hierarchical Roles (p. 179)
- Stage 3 Adopting and Refining Empowerment (p. 197)
- Chapter 9. Key #1: Enhance Information Sharing to Drive Performance (p. 201)
- Chapter 10. Key #2: Incorporate Boundaries into Everyone's Value System (p. 219)
- Chapter 11. Key #3: Let Teams Replace the Hierarchy (p. 235)
- Conclusion: A Look Back (and Forward) at the Journey (p. 247)
- Chapter 12. Summarizing the Action Plan for Creating Empowerment (p. 249)
- Notes (p. 257)
- Index (p. 261)
Reviews provided by Syndetics
Booklist Review
Select any book by Blanchard and his team, and there will be a long queue of pre-sold readers. The latest from those authors picks up on the theme of empowerment started in Empowerment Takes More than a Minute and has a very practical, functional twist. Each chapter, arranged in a question-and-answer format, gives advice and details on realizing all the steps and processes. Scattered among the tips are relevant case histories, skills, and reinforcement from other consultants. One example is a sidebar that mentions the art of effective praising, including the expression of sincere appreciation. And the authors stress that sharing information, at the very beginning, doesn't mean explaining a future vision and mission. Smart psychology at work. --Barbara JacobsAuthor notes provided by Syndetics
Ken Blanchard is chairman of The Ken Blanchard Companies, a full-service management consulting and training company in the areas of empowerment, leadership, teamwork, performance managing, customer service, quality management, ethics, and visioning. One of the most sought-after speakers to management groups, he is coauthor of 15 books, including The One Minute Manager, many of which have been international bestsellers.John P. Carlos is a management consultant, trainer, and motivational speaker. He heads his own consulting group and is a consulting partner with The Ken Blanchard Companies. For ten years he was the director of training for Circle K, a retail food company with more than 5,000 outlets worldwide.
Alan Randolph is an internationally known management educator and consultant and accomplished author. His clients have included many of the Fortune 100 companies, as well as a number of smaller entrepreneurial companies. He is the author or coauthor of 6 books and is a consulting partner with The Ken Blanchard Companies.