Total quality management / John S. Oakland.
By: Oakland, John S
.
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Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00030583 | ||
General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00030582 |
Browsing MTU Bishopstown Library shelves, Shelving location: Lending Close shelf browser (Hides shelf browser)
Bibliography: (pages 306-307) and index.
Understanding quality -- Commitment and policy -- Organization for quality -- Measurement (costs) of quality -- Planning for quality 1 - flow charting, quality planning and JIT -- Planning for quality 2 - purchasing, reliability and maintenance -- Design for quality -- System for quality 1 - design and contents -- System for quality 2 - documentation and implementation -- Capability for quality -- Control of quality -- Teamwork for quality -- Training for quality -- Implementation of TQM.