Motor trade administration and organisation : an Institute of the Motor Industry student guide / Alan Shier and David Murray.
By: Shier, Alan [author.].
Contributor(s): Murray, David [author.].
Material type: BookPublisher: Hertford : Institute of the Motor Industry, 1996Edition: Second edition.Description: 157 pages ; 21 cm + pbk.Content type: text Media type: unmediated Carrier type: volumeISBN: 1871880033 .Subject(s): Automobile industry and trade -- ManagementDDC classification: 629.2068Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00069315 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00092056 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00092055 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00092054 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00092053 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00069313 | ||
General Lending | MTU Bishopstown Library Lending | 629.2068 (Browse shelf(Opens below)) | 1 | Available | 00069314 |
Includes index.
Part 1: Administration and organisation -- Section A: Organisation -- Section B: Service station layout -- Section C: Reception -- Section D: Control systems -- Section E: Control of equipment -- Section F: Specialist services -- Part 2: Company and office structures -- Section A: Company formation -- Section B: Capital -- Section C: Company finance and accounting systems -- Section D: Office practice -- Part 3: Reception management -- Section A: Administration and documentation -- Section B: Service marketing and promotion -- Section C: Personal qualities -- Section D: Reception management -- Section E: Commercial practice -- Part 4: Marketing and promotion -- Section A: Assessing customer needs -- Section B: Seasonal planning -- Section C: Promotions -- Section D: Methods of advertising.
CIT Module AUTO 6007 - Core reading.
CIT Module MECH 7020 - Core reading.