MTU Cork Library Catalogue

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Managing human resources in the European tourism and hospitality industry : a strategic approach / Tom Baum.

By: Baum, Tom.
Material type: materialTypeLabelBookSeries: Series in tourism and hospitality management: Publisher: London ; New York : Chapman & Hall, 1995Description: xii, 281 p. ; 25 cm. + pbk.ISBN: 0412556308.Subject(s): Tourism -- Europe | Tourism -- Personnel managementDDC classification: 338.4791
Contents:
Human resources in European tourism and hospitality: an introduction -- The European tourism and hospitality industry -- The development of tourism and hospitality and the nature of employment in Europe -- The tourism and hospitality labour markets -- Tourism and hospitality: the service imperative -- The dark side of the coin? -- Managing cultural diversity in the European tourism and hospitality industry -- Education, training and development -- Planning to meet the human resource needs of the European tourism and hospitality industry -- Sustainable human resource management - towards social responsibility in the European tourism and hospitality industry.
Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
General Lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00158453
General Lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00151145
General Lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00014685
General Lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00014686
Total holds: 0

Enhanced descriptions from Syndetics:

This book should be of interest to undergraduate and postgraduate students of hospitality and tourism; HND students of H&T; academic libraries; practitioners planning to relocate in Europe; and international hotel schools outside the UK.

Includes bibliographical references (pages 263-272) and indexes.

Human resources in European tourism and hospitality: an introduction -- The European tourism and hospitality industry -- The development of tourism and hospitality and the nature of employment in Europe -- The tourism and hospitality labour markets -- Tourism and hospitality: the service imperative -- The dark side of the coin? -- Managing cultural diversity in the European tourism and hospitality industry -- Education, training and development -- Planning to meet the human resource needs of the European tourism and hospitality industry -- Sustainable human resource management - towards social responsibility in the European tourism and hospitality industry.

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