Managing human resources in the European tourism and hospitality industry : a strategic approach /
Baum, Tom.
Managing human resources in the European tourism and hospitality industry : a strategic approach / Tom Baum. - London ; New York : Chapman & Hall, 1995. - xii, 281 p. ; 25 cm. + pbk. - Tourism and hospitality management series . - Series in tourism and hospitality management .
Includes bibliographical references (pages 263-272) and indexes.
Human resources in European tourism and hospitality: an introduction -- The European tourism and hospitality industry -- The development of tourism and hospitality and the nature of employment in Europe -- The tourism and hospitality labour markets -- Tourism and hospitality: the service imperative -- The dark side of the coin? -- Managing cultural diversity in the European tourism and hospitality industry -- Education, training and development -- Planning to meet the human resource needs of the European tourism and hospitality industry -- Sustainable human resource management - towards social responsibility in the European tourism and hospitality industry.
0412556308
95067606
Tourism--Europe.
Tourism--Personnel management.
338.4791
Managing human resources in the European tourism and hospitality industry : a strategic approach / Tom Baum. - London ; New York : Chapman & Hall, 1995. - xii, 281 p. ; 25 cm. + pbk. - Tourism and hospitality management series . - Series in tourism and hospitality management .
Includes bibliographical references (pages 263-272) and indexes.
Human resources in European tourism and hospitality: an introduction -- The European tourism and hospitality industry -- The development of tourism and hospitality and the nature of employment in Europe -- The tourism and hospitality labour markets -- Tourism and hospitality: the service imperative -- The dark side of the coin? -- Managing cultural diversity in the European tourism and hospitality industry -- Education, training and development -- Planning to meet the human resource needs of the European tourism and hospitality industry -- Sustainable human resource management - towards social responsibility in the European tourism and hospitality industry.
0412556308
95067606
Tourism--Europe.
Tourism--Personnel management.
338.4791