000 00787nam a2200217 a 4500
008 2007
082 0 4 _aTHESES PRESS
100 1 _aHanley, Suzanne.
245 1 3 _aAn examination of relationship marketing strategies in department stores /
_cSuzanne Hanley.
260 _aCork :
_bCork Institute of Technology,
_c2007.
300 _axiii, 361 p. ;
_c30 cm. +
_ehbk.
490 0 _aMBS - Management and Marketing.
502 _aThesis (MBS) - Cork Institute of Technology, 2007.
504 _aBibliography: p. 300-326.
650 0 _aRelationship marketing.
_945787
650 0 _aCustomer relations
_936031
650 0 _aStrategic planning
_942971
907 _a.b10844879
_b120402
_c071030
942 _n0
_y
_zCRON CRON
998 _ac
_b071030
_cm
_da
_e-
_feng
_gie
_h3
999 _c70509
_d70509