MTU Cork Library Catalogue

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Service operations management / Neville D. Harris.

By: Harris, Neville D.
Material type: materialTypeLabelBookPublisher: London : Cassell, 1989Description: [288] p. : ill. ; 25 cm. + pbk.ISBN: 0304322172.Subject(s): Industrial management | Service industries -- ManagementDDC classification: 338.4
Contents:
What is operations management? -- The organisation and the operations unit -- The operations manager and corporate strategy -- Methods of working -- Capacity -- Layout and handling -- Materials management -- Quality and reliability -- Capital assets and their utilisation -- Resource problems -- Decision-making and creativity -- Change and the operations manager -- Motivation -- The time resource.
Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
General Lending MTU Bishopstown Library Lending 338.4 (Browse shelf(Opens below)) 1 Available 00012162
General Lending MTU Bishopstown Library Store Item 338.4 (Browse shelf(Opens below)) 1 Available 00019306
Total holds: 0

Includes bibliographical references and index.

What is operations management? -- The organisation and the operations unit -- The operations manager and corporate strategy -- Methods of working -- Capacity -- Layout and handling -- Materials management -- Quality and reliability -- Capital assets and their utilisation -- Resource problems -- Decision-making and creativity -- Change and the operations manager -- Motivation -- The time resource.

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