MTU Cork Library Catalogue

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Beyond loyalty : the next generation of strategic customer relationship management / Pierre Chenet and Jon Ivar Johansen.

by Chenet, Pierre | Johansen, Jon Ivar.

Material type: book Book; Format: print Publisher: Dublin : Oak Tree Press, 1999Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.
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Customer care / Sarah Cook.

by Cook, Sarah, 1955-.

Material type: book Book Publisher: London : Kogan Page, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 338.4791.
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