A guide to measuring and managing IT benefits / Dan Remenyi, Arthur Money, Alan Twite.
By: Remenyi, D
.
Contributor(s): Money, Arthur H | Twite, Alan.
Material type: 
BookPublisher: Manchester : NCC Blackwell, 1993Edition: 2nd ed.Description: 338 p. : ill. ; 24 cm.ISBN: 1855543788.Subject(s): Management -- Communication systems | Management -- Data processing | Management information systems | Information technology -- ManagementDDC classification: 658.4038011 | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.4038011 (Browse shelf(Opens below)) | 1 | Available | 00017062 |
Enhanced descriptions from Syndetics:
This work provides a basic framework for understanding the economic issues of information, enabling the reader to understand how information can be used to boost the efficiency or effectiveness of a business and explaining the ways in which a company's information technology efforts can be appraised. A number of different evaluation concepts are discussed and several approaches to cost and benefit measurement are reviewed. The second edition has been revised throughout.
Includes bibliographical references (pages 297-303) and index.
Why is IT benefit measurement & management a major business issue? -- Why evaluate information technology investments? -- Some aspects of the IT investment decision process -- Managing operational benefits and dis-benefits -- Issues and techniques for system evaluation -- Cost benefit analysis -- Establishing measures of benefits -- How to evaluate the success of the IT function -- A ranking and scoring technique -- Case histories -- Value for money and health check review studies -- Documentation of a case for investment in IT -- Designing IT surveys for benefit measurement -- How to develop an IT benefits management department -- Guidelines to more effective use of IT.