Includes bibliographical references.

A systems view of the organization: The moving model -- Organizational task objective and goal: What are we doing here? -- Organizational structure: Up the hierarchy -- Organizational specialization: Little cogs and big wheels -- Information and control: Maintaining organizational law and order -- Technical tools for decision making: Systems analysis, model building, and their relatives -- Computers: Brother? Big Brother? Oh, brother! -- People in organizations: People as people and people as resources -- Work and motivation: You can't hire and hand and you can't motivate one -- Groups and the manager: Just the immediate family -- Groups, politics, and conflict: The many faces of organizational warfare -- Organizational growth: A reprise -- The organization and its environment: From the inside looking out and from the outside looking in -- Customers, clients, consumers, constituents: The restless love life of the organization -- The money-go-round -- Rulemakers and referees: To kibbitz or to control -- Organizing society: Pluralism vs. hierarchy on a grand scale -- The organization abroad: Good guy or bad guy? -- Operating away from home -- Strategies for survival: How organizations cope with their worlds -- The future of the organization-environment relationship: Can this marriage last?