MTU Cork Library Catalogue

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Customer loyalty : how to earn it, how to keep it / Jill Griffin.

by Griffin, Jill.

Material type: book Book; Format: print Publisher: San Francisco : Jossey-Bass Publishers, 1995 (1997)Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.
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Total customer satisfaction : a comprehensive approach for health care providers / Stephanie G. Sherman and V. Clayton Sherman.

by Sherman, Stephanie G | Sherman, V. Clayton.

Material type: book Book; Format: print Publisher: San Francisco : Jossey Bass Inc, 1999Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 362.1068.
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