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		The loyalty effect : the hidden force behind growth, profits and lasting value / Frederick F. Reichheld and Thomas Teal. by Reichheld, Frederick F \| Teal, Thomas, 1937-. Material type: Book; Format: print Publisher: Boston : Harvard Business School Press, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.4. Place hold Add to cart (remove)
		The motivation to work / Frederick Herzberg, Bernard Mausner, Babara Bloch Snyderman. by Herzberg, Frederick \| Mausner, Bernard, 1920- \| Snyderman, Barbara Bloch. Edition: 2nd ed.Material type: Book; Format: print Publisher: New York ; London : Wiley and Sons, 1959Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.306. Place hold Add to cart (remove)

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