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The service focus : developing winning game plans for service companies / John C. Shaw..
By: Shaw, John C. (John Clark)
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Material type: 
BookPublisher: Homewood, Ill. : Dow Jones-Irwin, 1990Description: xiii, 262 p. : ill. ; 24 cm.ISBN: 155623239X.Subject(s): Service industries -- United States -- Management | Strategic planning -- United StatesDDC classification: 658.4012
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Store Item | 658.4012 (Browse shelf(Opens below)) | 1 | Available | 00029289 |
Total holds: 0
Includes bibliographical references.
Includes index.