Production and operations management : strategies and tactics /
Jay Heizer and Barry Render.
- 2nd ed.
- Boston ; London : Allyn and Bacon, 1991.
- xx, 848 p. : ill. ; 26 cm + pbk
- Quantitative methods and applied statistics .
Includes bibliographical references and index.
Part One: Introduction -- Production/Operations management -- Developing a strategy -- Part Two: Decision-making techniques in P/OM -- Decision-making tools supplement: Linear programming -- Forecasting supplement: Statistical tools for managers -- Waiting line models supplement: Simulation -- Part Three: Strategic decisions in P/OM -- Product strategy -- Process strategies supplement: Information technology in P/OM -- Location strategies -- Operations layout strategy -- Human resource strategy supplement: Work measurement -- Procurement and just-in-time strategies supplement: Learning curves -- Part Four: Tactical decisions in P/OM -- Aggregate planning tactics -- Inventory management and just-in-time tactics -- Material requirements planning (MRP) -- Short-term scheduling tactics -- Project management -- Quality management tactics supplement: Quality control techniques -- Maintenance and reliability tactics.