Operations management : competing in a changing environment /
Byron J. Finch and Richard L. Luebbe.
- Fort Worth : Dryden, 1995.
- xxxi, 559 p. : col. ill., col. ports.
Includes bibliographical references and indexes.
Part I: Foundations of operations management -- Introduction to operations management -- Introduction to manufacturing environments -- Introduction to service environments -- Operations as a strategic weapon -- Part II: New directions in operations management -- Total quality management -- Quality management tools -- The just-in-time philosophy -- Constraint management -- Part III: Planning for operations -- Forecasting demand -- Aggregate planning -- Planning facility locations -- Planning facility layouts -- Planning for projects -- Part IV: Managing the physical system -- Managing inventory -- Managing capacity -- Scheduling resources -- System improvement through productivity management.