Zairi, Mohamed. <br/><br/>
The effective management of benchmarking projects :  practical guidelines and examples of best practice / 
Mohamed Zairi. 
 - Oxford :  Heinemann-Butterworth,  1998. 
 - 348 p. ;  24 cm.  
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction -- Rank Xerox: where the benchmarking story started -- The strategic application of benchmarking for best practice: a prioritization tool -- Partner selection -- The ethics of benchmarking: how to handle secrecy and sensitive issues -- The value of industrial visits -- The value of benchmarking awards -- The process of benchmarking in practice -- The diversity of benchmarking: examples of best practice -- Bringing it all together: effective project management. 
<br/><br/><label>ISBN: </label>0750639873 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)<br/>Total quality control.
<br/><br/><label>Dewey Class. No.: </label>658.4012