Murphy, Elaine. <br/><br/>
Measuring perceptions of service quality on Irish Rail / 
Elaine Murphy. 
 - Cork :  CIT,  2000. 
 - xii, 216 p. :  col.ill. ;  30 cm. +  hbk. 
 - MBS. - Business studies .
<br/><br/>Thesis (MBS.) - Cork Institute of Technology, 2000. 
<br/><br/>Bibliography: p. 192-202. 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Iarnrod Eireann.<br/>Irish Rail.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Railroad travel--Customer services--Ireland.<br/>Railroad travel--Customer satisfaction--Ireland.<br/>Railroad travel--Customer satisfaction--Research methodology.<br/>Railroad travel--Customer services--Research methodology.<br/>Railroad travel--Quality control.
<br/><br/><label>Dewey Class. No.: </label>THESES PRESS