Kendall, Kenneth E., 1948-

Systems analysis and design / Kenneth E. Kendall and Julie E. Kendall. - 5th ed. - Upper Saddle River, N.J. : Prentice-Hall, 2002. - xxx, 914 p. ; 28 cm + pbk.

Previous ed.: 1999.

Includes bibliographical references and index.

Part I: Systems analysis fundamentals -- Assuming the role of the systems analyst -- Understanding organizational style and its impact on information systems -- Determining feasibility and managing analysis and design activities -- Part II: Information requirements analysis -- Sampling and investigating hard data -- Interviewing -- Using questionnaires -- Observing decision-maker behavior and the office environment -- Prototyping and rapid application development -- Part III: The analysis process -- Using data flow diagrams -- Analyzing systems using data dictionaries -- Describing process specifications and structured decisions -- Analyzing semistructured decision support systems -- Preparing the systems proposal -- Writing and presenting the systems proposal -- Part IV: The essentials of design -- Designing effective output -- Designing effective input -- Designing databases -- Designing user interfaces -- Designing accurate data-entry procedures -- Part V: Software engineering and implementation -- Quality assurance through software engineering -- Successfully implementing the information system -- Object-oriented systems analysis and design and uml.

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System design.
System analysis.

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