Business market research /
Leslie Gofton and Mitchell Ness.
- London : Kogan Page, 1997.
- viii, 165 p. : ill. ; 22 cm.
- Marketing in action series .
Bibliography: p. 159. - Includes index.
Marketing, planning and decision-making -- Decisions, information and marketing research -- Marketing research and the user -- When to do research -- The research brief -- Using in-house or outside sources -- The research proposal -- Quantitative data -- Desk research -- In the field - primary data collection -- Sampling -- Questionnaire design -- Interviewing -- Qualitative research -- Quantitative analysis -- Presenting the results -- International research