Marketing research for managers /
Sunny Crouch and Matthew Housden.
- 2nd ed.
- Oxford ; Boston : Butterworth-Heinemann, 1996.
- xii, 322 p. : ill. ; 25 cm. + pbk.
- The marketing series, Professional development .
- CIM professional .
"Published on behalf of the Institute of Marketing.". Previous ed.: 1984.
Includes bibliographical references (pages 314-315) and index.
Introducing marketing research -- Getting started -- Marketing research begins at home -- 'Off-the-peg' research -- 'Made-to-measure' research -- How are the data collected? -- Who provides the information? -- How do you ask the questions? -- Who asks the questions? -- What happens to the answers? -- How do you buy good research? -- Using research in industrial markets -- Using research in experiments -- Using research in international markets -- Using research in marketing decision-making -- Where do you go from here?