Handbook of marketing scales : multi-item measures for marketing and consumer behavior research /
William O. Bearden and Richard G. Netemeyer.
- 2nd edition.
- Thousand Oaks, CA : Sage Publications, 1999.
- xiv, 537 p. ; 29 cm.
"Published in cooperation with the Association for Consumer Research.".
Includes bibliographical references and indexes.
Traits and individual difference variables -- Values -- Involvement, information processing and price perceptions -- Reactions to advertising stimuli -- Attitudes about the performance of business firms, satisfaction and post-purchase behavior, social agencies and the marketplace -- Sales, sales management, organizational behavior, and interfirm-Intrafirm issues.