Flexible working practices : techniques and innovations /
John Stredwick and Steve Ellis.
- London : Institute of Personnel and Development, 1998.
- xv, 328 p. : ill. ; 25 cm. + pbk.
- Developing practice .
Includes bibliographical references and index.
Introduction -- Annual hours -- Longer hours, shorter hours: innovative forms of part-time working -- Predicting the unpredictable: meeting the organisation's need to respond flexibly -- Teleworking and virtual business teams -- Multi-skilling and flexible working -- Outsourcing -- Call centres -- Flexible rewards for individuals -- Paying for team flexibility -- Flexible benefits -- Family-friendly policies -- Flexible working through empowerment -- Flexibility and the psychological contract -- Selling the idea of flexibility -- European legislation on flexibility -- Two case-studies.