Commit to quality /
Patrick L. Townsend with Joan E. Gebhardt.
- New York : Wiley, 1990.
- xviii, 221 p. : ill. ; 22 cm.
Includes bibliographical references (pages 213-216) and index.
Getting started -- Quality is everybody's business -- Value analysis -- Quality teams: An improvement on quality circles -- Virtue is not necessarily its own reward -- Change in corporate culture -- Quality has value: The second year -- Listening down - and out -- Adopting theory and adapting practice -- Quality's proven value: The next three years.
0471520187
89070565
Quality assurance Quality circles. Value analysis (Cost control)