Readings in total quality management / 
edited by Harry Ivan Costin. 
 - Fort Worth :  Dryden Press,  1994. 
 - xx, 626 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0030973015 
<br/><br/><label>LCCN: </label>93072495 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562