Morgan, Colin. <br/><br/>
Total quality management in the public sector :  an international perspective / 
Colin Morgan and Stephen Murgatroyd. 
 - Buckingham, England ;  Philadelphia :  Open University Press,  1994. 
 - xii, 212 p. ;  23 cm. +  pbk. 
<br/><br/>Includes bibliographical references (pages 195-200) and index. 
<br/><br/>Part 1: The nature of TQM in the public sector -- Total quality management -- Leading thinkers for total quality management -- Applying total quality management in the public sector -- Part 2: Applications of TQM to public sector organizations -- TQM and health care -- TQM and education -- TQM and social services -- TQM developments in government service -- Issues and problems in adopting TQM in the public sector. 
<br/><br/><label>ISBN: </label>0335191037   0335191029   
<br/><br/><label>LCCN: </label>93024014 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government.
<br/><br/><label>Dewey Class. No.: </label>350.0078