Harvey, N.

The challenge of supervisory management / Noel Harvey. - Dublin : Oak Tree Press, 1997. - xii, 407 p. ; 24 cm. + pbk.

Bibliography: p. 389-396. - Includes index.

Part One: The fundamentals of supervisory management -- Understanding supervisory management -- The managerial role of supervisors -- Supervisory management in historical perspective -- The effective supervisor -- The changing nature of supervisory work in Ireland -- Part Two: The development of personal skills -- The supervisor as communicator -- Interpersonal skills and the assertive supervisor -- Making presentations -- Writing skills -- Making the best use of your time -- Decision-making and problem-solving -- Part Three: The management of people -- Understanding groups at work -- The supervisor as motivator -- Leadership -- Interviewing skills -- Part Four: The management of collective resources -- Technology and change: From Taylorism to world class manufacturing -- Changes in the organisation of work: The rise of teamwork -- Industrial relations and the supervisor -- Employment law / Adrian F. Twomey -- The supervisor and health and safety.

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