Marketing tourism : a practical guide /
Alan Jefferson and Leonard Lickorish.
- 2nd ed.
- Harlow : Longman, c1991.
- vi, 207 p. ; 22 cm. + pbk.
Includes bibliographical references and index.
Travel and the tourist -- The tourist service trades -- The marketing concept -- Market research -- Product analysis -- Market analysis and segmentation -- Market measurement and forecasting -- Travel and holiday motivations -- External factors -- Marketing planning -- Marketing tools and techniques -- The marketing mix and cooperative marketing -- Budgets and allocations -- Marketing organisation and structure -- Marketing strategy -- After sales service -- Product development -- Product presentation -- Themes and anniversaries -- Seasonality -- Business travel -- The marketing audit -- The role of the National tourist organisation -- Future trends.