Principles of marketing /
Frances Brassington and Stephen Pettitt.
- 2nd ed.
- Harlow, England : Financial Times / Prentice Hall, 2000.
- xx, 1079 p. : col. ill. ; 27 cm.
Includes bibliographical references and index.
Part I: Marketing and its environment -- Marketing dynamics -- The European marketing environment -- Part II: Customers and markets -- Consumer behaviour -- Organisational buying behaviour -- Segmenting markets -- Marketing information and research -- Part III: Product -- Anatomy of a product -- Product management -- New product development -- Part IV: Price -- Pricing: Context and concepts -- Pricing strategies -- Part V: Place -- Marketing channels and logistics -- Retailers and wholesalers -- Part VI: Promotion -- Communication and promotional mix -- Advertising -- Sales promotion -- Personal selling and sales management -- Direct and online marketing -- Public relations, sponsorship and exhibitions -- Part VII: Marketing management -- Strategic marketing -- Marketing planning, management and control -- Services and non-profit marketing -- International marketing.