Information technology and organizational transformation : innovation for the 21st century organization /
edited by Robert D. Galliers and Walter R.J. Baets.
- Chichester : Wiley, c1998.
- xx, 298 p. : ill ; 24 cm. + hbk.
- John Wiley information systems series .
Includes bibliographical references and index.
Introduction: Information technology and organizational transformation: The Holy Grail of IT? / Bob Galliers and Walter Baets -- Part 1: Starting afresh -- Linking strategy and IT-based innovation: The importance of the "Management of expertise" / Harry Scarbrough -- Computer supported collaborative working: Challenging perspectives on work and technology / Liam Bannon -- The metamorphosis of Oticon / Niels Bjorn-Andersen and Jon Turner -- Part 2: IT and the learning organization -- Organizational learning and core capabilities development: The role of IT / Rafael Andreu and Claudio Ciborra -- The corporate mind set as a precursor for business process change: About knowledge, perceptions and learning / Walter Baets -- The role of learning in information systems planning and implementation / Tapio Reponen -- Part 3: Innovation, networks and corporate identity -- Innovations as precursors of organizational performance / Johannes Pennings -- EDI, Organizational change and flexibility strategies / Ramon O'Callaghan -- An IT Architecture to support organizational transformation / Walter Baets and V. Venugopal -- Part 4: IT and organizational change -- Reflections on BPR, IT and organizational change / Bob Galliers -- The role of IT in organizational transformation / Jon Turner -- LUCIA accelerates service delivery: A case study of business process re-engineering / Peter Meester and Jan Post -- Part 5: Afterword -- Success and failure in corporate transformation initiatives / Andrew Pettigrew.
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Information technology--Management Organizational change