Quality management (principles and techniques) /
Geoff Vorley.
- 3rd ed.
- Guildford : Quality Management & Training, 1996
- 406 p. ; 24 cm.
Previous ed.: 1993. Includes index.
Introduction to the book -- Part A -- Introduction to quality assurance -- Quality assurance management system standards -- System review and evaluation -- Part B -- Quality philosophy -- Total quality management -- Part C -- Supplier quality assurance -- Statistical quality control -- Cost of quality -- Quality assurance and the law -- Computer aided quality assurance.