Finnigan, Jerome P.,  1935- <br/><br/>
The manager's guide to benchmarking :  essential skills for the new competitive-cooperative economy / 
Jerome P. Finnigan. 
 - San Francisco, CA :  Jossey-Bass,  1996. 
 - xxii, 234 p. :  ill. ;  24 cm. +  hbk. 
 - The Jossey-Bass business & management series .
 - Jossey-Bass business & management series. .
<br/><br/>Includes bibliographical references (pages 219-223) and index. 
<br/><br/>Introduction: Competitive intelligence in the New Economy: The uses and benefits of benchmarking -- Part One: The benchmarking process -- Doing it right: The models, methods, and processes of successful benchmarking -- Phase One: Establishing the study plan -- Phase Two: Conducting the study -- Phase Three: Analyzing the data -- Phase Four: Internalizing the results and closing the gap with the competition -- Part Two: The long-term payoffs of benchmarking -- Organizational effectiveness: Achieving breakthrough change through simplified processes -- Strategies for the future: Key competencies for the new economy. 
<br/><br/><label>ISBN: </label>0787902799 
<br/><br/><label>LCCN: </label>96015891 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)
<br/><br/><label>Dewey Class. No.: </label>658.562