Food & drink : service in the restaurant : NVQ SVQ workbook level 2 /
Sarah MacLeod & Fiona Douglas.
- iii, 154 pages : illustrations ; 25 cm
Maintain a safe and secure working environment -- Maintain a professional and hygienic appearance -- Deal with customers -- Operate a payment point and process payments -- Handle and record non-cash payments and refunds -- Prepare and clear areas for table service -- Provide a table service -- Provide a table drink service -- Provide a carvery or buffet service -- Provide a silver service -- Prepare and serve bottled wines.