People skills : how to assert yourself, listen to others, and resolve conflicts /
Robert Bolton.
- Brookvale, N.S.W. : Simon and Schuster, 1987.
- xv, 300 p. ; 21 cm. + pbk.
Bibliography: p. 280-295. - Includes index.
0136557791 0731800311
79012517
Interpersonal relations Interpersonal communication