Measuring perceptions of service quality on Irish Rail / Elaine Murphy.
By: Murphy, Elaine
.
Material type: 
BookSeries: MBS. - Business studies.Publisher: Cork : CIT, 2000Description: xii, 216 p. : col.ill. ; 30 cm. + hbk.Subject(s): Iarnrod Eireann | Irish Rail | Railroad travel -- Customer services -- Ireland | Railroad travel -- Customer satisfaction -- Ireland | Railroad travel -- Customer satisfaction -- Research methodology | Railroad travel -- Customer services -- Research methodology | Railroad travel -- Quality controlDDC classification: THESES PRESS Dissertation note: Thesis (MBS.) - Cork Institute of Technology, 2000.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Reference | MTU Bishopstown Library Thesis | THESES PRESS (Browse shelf(Opens below)) | 1 | Reference | 00090519 |
Total holds: 0
Thesis (MBS.) - Cork Institute of Technology, 2000.
Bibliography: p. 192-202.