Includes bibliographical references and indexes.

Part 1: Operating systems and operations management -- The nature of operating systems and operations management -- Part 2: The context of operations management -- Business and operations policy -- Operations management and other business functions -- Operations economics and costs -- Part 3: The arrangement of facilities -- Location of facilities -- The layout of facilities and materials handling -- Part 4: Work and work systems -- Work and work methods -- Work measurement and work standards -- Workplaces, technology and jobs -- Payment and incentives -- Part 5: Capacity management -- Capacity management -- Part 6: Operations scheduling -- Activity scheduling -- Project management and network scheduling -- Scheduling for batch processing -- The design and scheduling of flow processing systems -- Part 7: Materials management -- Materials management and supply chains -- Inventory management -- Part 8: The control of operating systems -- Operations control principles -- Management of quality -- Quality control and reliability -- Maintenance and replacement -- Performance measurement -- Part 9: International case studies.