Modelling techniques for business process : re-engineering and benchmarking : proceedings of the IFIP TC5 WG5.7 international workshop on modelling techniques for business process re-engineering and benchmarking held in Bordeaux, France, 18-19 April, 1996 / edited by Guy Doumeingts and Jim Browne.
By: IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking (1996 : Bordeaux, France).
Contributor(s): Doumeingts, Guy | Browne, Jimmie | International Federation for Information Processing.
Material type: BookPublisher: London : Chapman & Hall, 1997Description: x, 395 p. : ill. ; 24 cm.ISBN: 0412789108.Subject(s): Benchmarking (Management) | Reengineering (Management)DDC classification: 658.406Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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General Lending | MTU Bishopstown Library Lending | 658.406 (Browse shelf(Opens below)) | 1 | Available | 00016154 |
Enhanced descriptions from Syndetics:
Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
Includes bibliographical references and index.
Part One: Overview of European TPB projects -- Part Two: The modelling of business process -- Part Three: Case studies in business process re-engineering -- Part Four: Performance measurement and benchmarking -- Part Five: Case studies in benchmarking.