The handbook of communication skills / edited by Owen D.W. Hargie.
Contributor(s): Hargie, Owen.
Material type: BookPublisher: London : Routlege, 1997Edition: 2nd ed.Description: xiii, 502 p. : ill. ; 25 cm. + pbk.ISBN: 0415123259 v (hbk); 0415123267 m (pbk.).Subject(s): Interpersonal communication | Communication -- Psychological aspects | InterviewingDDC classification: 302.2Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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General Lending | MTU Bishopstown Library Lending | 302.2 (Browse shelf(Opens below)) | 1 | Available | 00076663 | ||
General Lending | MTU Bishopstown Library Lending | 302.2 (Browse shelf(Opens below)) | 1 | Available | 00076664 |
Enhanced descriptions from Syndetics:
This fully revised 2nd ed. is intended as a comprehensive volume on the subject of psychology & has contributions from world leaders in their particular fields. It will be of interest to a wide range of people including researchers & students.
Includes bibliographical references and indexes.
Part I: Background -- Communication as skilled performance / Owen D. W. Hargie -- Interpersonal communication: a theoretical framework / Owen D. W. Hargie -- Part II: Core communication skills -- Non-verbal behaviour as communication / Richard M. Rozelle, Daniel Druckman and James C. Baxter -- Questioning / Jim Dillon -- Reinforcement / Len Cairns -- Reflecting / David A. Dickson -- Explaining / George Brown and Madeleine Atkins -- Self-disclosure / Charles H. Tardy and Kathryn Dindia -- The process of listening / Robert N. Bostrom -- Humour and laughter / Hugh C. Foot -- Part III: Specialised contexts -- Asserting and confronting / Richard F. Rakos -- Interacting in task groups / Arjaan P. Wit and Henk A. M. Wilke -- Negotiating and bargaining / Ian E. Morley -- Relational communication / Colin T. C. Hargie and Dennis Tourish -- Part IV: Interviewing contexts -- The selection interview / Rob Millar and Mary Gallagher -- The helping interview: a cognitive-developmental approach / Sandra A. Rigazio-DiGillio and Allen E. Ivey -- The appraisal interview and the performance evaluation interview / Henk. T. Van der Molen and Frits Kluytmans -- The cognitive interview / Amina Memon -- Part V: The training context -- Training in communication skills: research, theory and practice / Owen D. W. Hargie
Table of contents provided by Syndetics
- Part I Background
- Hargie
- Communication as Skilled Performance
- Hargie
- Interpersonal Communication: A Theoretical Framework
- Part II Core Communication Skills
- Rozelle, Druckman, Baxter
- Non-verbal Behaviour as Communication
- Dillon
- Questioning
- Cairns
- Reinforcement
- Dickson
- Reflecting
- Brown, Atkins
- Explaining
- Tardy, Dindia
- Self-disclosure
- Bostrom
- The Process of Listening
- Foot
- Humour and Laughter
- Part III Specialised Contexts
- Rakos
- Asserting and Confronting
- Wit, Wilke
- Interacting in Task Groups
- Morley
- Negotiating and Bargaining
- Hargie, Tourish
- Relational Communication
- Part IV Interviewing Contexts
- Millar, Gallagher
- The Selection Interview
- Rigazio-DiGilio, Ivey
- The Helping Interview: A Cognitive-developmental Approach
- Van der Molen, Kluytmans
- The Appraisal Interview and the Performance Evaluation Interview
- Memon
- The Cognitive Interview
- Part V The Training Context
- Hargie
- Training Communication Skills: Research
- Theory and Practice
- Name Index
- Subject Index