MTU Cork Library Catalogue

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New directions in mediation : communication research and perspectives / Joseph P. Folger and Tricia S. Jones, editors.

Contributor(s): Folger, Joseph P, 1951- | Jones, Tricia S.
Material type: materialTypeLabelBookPublisher: Thousand Oaks, CA : Sage Publications, 1994Description: xv, 263 p. : ill. ; 23 cm.ISBN: 0803955502; 0803955510.Subject(s): Communication | MediationDDC classification: 302.2
Contents:
Part I: Communication perspectives on the nature of discourse in mediation -- Ideology, orientation to conflict, and mediation discourse / Joseph P. Folger and Robert A. Baruch Bush -- A dialectical reframing of the mediation process / Tricia S. Jones -- A narrative perspective on mediation: toward the materialization of the "storytelling" metaphor / Sara Cobb -- Part II: Shaping reality through discourse -- The deep structure of reality in mediation / Stephen W. Littlejohn, Jonathan Shailor and W. Barnett Pearce -- The interactive construction of interventions by divorce mediators / David Greatbatch and Robert Dingwall -- "Talking like a mediator": Conversational moves of experienced divorce mediators / Karen Tracy and Anna Spradin -- Part III: Contextual influences on intervention -- Communication issues in mediating cultural conflict / William A. Donohue and Mary I. Bresnahan -- "Teach your children well": Recommendations for peer mediation programs / Tricia S. Jones and Heidi Brinkman -- Managerial third parties: intervention strategies, process and consequences / Rekha Karambayya and Jeanne M. Brett -- Part IV: Practitioners' perspectives -- Why do we mediate? / Carl M. Moore -- The practitioner's dilemma / Janet Rifkin -- Mediator communication and influence in conflict management interventions: a practitioner's reflections on theory and practice / Christopher W. Moore -- Epilogue: Toward furthering dialogue between researchers and practitioners.
Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
General Lending MTU Bishopstown Library Lending 302.2 (Browse shelf(Opens below)) 1 Available 00018690
Total holds: 0

Enhanced descriptions from Syndetics:

This volume provides valuable new insights into the process of mediation from a communication perspective. The contributors: provide theoretical perspectives that increase an understanding of the ongoing interaction in mediation; reveal new ways to understand the structure of the intervention process; illustrate how specific communicative acts shape the realities of mediators and disputants, and influence the outcomes; suggest critical contextual factors that should be considered in order to guide mediation more effectively; and examine dialogue with practitioners about ways in which these ideas can be translated into practice.

Includes bibliographical references (pages 228-250) and index.

Part I: Communication perspectives on the nature of discourse in mediation -- Ideology, orientation to conflict, and mediation discourse / Joseph P. Folger and Robert A. Baruch Bush -- A dialectical reframing of the mediation process / Tricia S. Jones -- A narrative perspective on mediation: toward the materialization of the "storytelling" metaphor / Sara Cobb -- Part II: Shaping reality through discourse -- The deep structure of reality in mediation / Stephen W. Littlejohn, Jonathan Shailor and W. Barnett Pearce -- The interactive construction of interventions by divorce mediators / David Greatbatch and Robert Dingwall -- "Talking like a mediator": Conversational moves of experienced divorce mediators / Karen Tracy and Anna Spradin -- Part III: Contextual influences on intervention -- Communication issues in mediating cultural conflict / William A. Donohue and Mary I. Bresnahan -- "Teach your children well": Recommendations for peer mediation programs / Tricia S. Jones and Heidi Brinkman -- Managerial third parties: intervention strategies, process and consequences / Rekha Karambayya and Jeanne M. Brett -- Part IV: Practitioners' perspectives -- Why do we mediate? / Carl M. Moore -- The practitioner's dilemma / Janet Rifkin -- Mediator communication and influence in conflict management interventions: a practitioner's reflections on theory and practice / Christopher W. Moore -- Epilogue: Toward furthering dialogue between researchers and practitioners.

Table of contents provided by Syndetics

  • Introduction
  • Part 1 Communication Perspectives on the Nature of Discourse in Mediation
  • Ideology, Orientations to Conflict and Mediation Discourse
  • A Dialectical Reframing of the Mediation Process
  • A Narrative Perspective on Mediation
  • Toward the Materialization of the 'Storytelling' Metaphor
  • Part 2 Shaping Reality Through Discourse
  • The Deep Structure of Reality in Mediation
  • The Interactive Construction of Interventions by Divorce Mediators
  • 'Talking Like a Mediator'
  • Conversational Moves of Experienced Divorce Mediators
  • Part 3 Contextual Influences on Intervention
  • Communication Issues in Mediating Cultural Conflict
  • 'Teach Your Children Well'
  • Suggestions for Peer Mediation Programs
  • Managerial Third Parties
  • Intervention Strategies, Process, and Consequences
  • Part 4 Practitioners' Perspectives
  • Why Do We Mediate?
  • The Practitioner's Dilemma
  • Mediator Communication and Influence in Conflict Management Interventions
  • A Practitioner's Reflections on Theory and Practice
  • Epilogue
  • Toward a Dialogue Between Researchers and Practitioners

Reviews provided by Syndetics

CHOICE Review

The title of this work suggests that novel approaches will be offered to those familiar with both communication studies and mediation; however, most of the book is devoted to reviews of recent scholarship, soul-searching, and restatement of axioms and perceived truths, so that there is, in fact, very little that is new. There are 19 contributors to the 12 chapters, and their documentation list includes over 350 items. Most of the research cited has been done within the past 15 years; there is no mention, for example, of the long-established Australian Arbitration and Conciliation Court's exemplary work in industrial mediation, though Chinese practices are alluded to. Oddly, the chapter discussing the reason for mediation is at the end, and in it we learn that "mediation is one of the tools we have stumbled upon," and that it "has a good deal to do with the desire to live in an improved society." This is hardly compelling. Most readers will already subscribe to the thesis that context and culture determine the efficacy of most mediation and will acknowledge that discourse-analysis has a primary role. This disappointing text is not recommended. M. B. McLeod; Trenton State College

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